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operational effectiveness

Operational effectiveness is the secret sauce for growing your business

As a business grows, its operational efficiency becomes increasingly critical.  Successful operational effectiveness is demonstrated through the adoption of work systems designed to get the work done with metrics reporting their outcomes.  The reason that creating well documented systems is so important is that the standardized procedures allow for more consistent work flow.  In essence,

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shrinking the leadership gap

Shrinking the Leadership Gap in Your Organization

As we move through the beginning stages of the twenty-first century we find that there remains a growing leadership gap for our businesses.  These organizations need leaders who can effectively navigate the complex and changing situations of our times. Organizations need to assess who is currently available in the workforce and whether they have the

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leader decision making

The Anatomy of Leader Decision Making

As a leader, decision making is one of your most important responsibilities. Staff members, clients, and your business community rely on your answers. Moving a company forward to reach goals and build prosperity depends on a leader decision-making process. Leader decision making is a blend of art and science and includes a heavy dose of

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civility at work

The Need for Civility Among Us

There is a definite need for civility among us.  If you are barely alive, you have been acutely aware of the term, civility, and how no one seems civil to anyone anymore. We see and hear this as we listen to news reports on television, watch interactions at our shopping malls, or interact with business

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emerging leaders

Finding Emerging Leaders—the Future of Your Organization Is at Stake

Growing a successful business organization is an ongoing endeavor. It takes solid leadership to ensure sustained, long term health and profitability.  Yet in the current global environment, we are experiencing a leadership void.   And it is inching toward crisis status.  Leadership development takes time to recruit, educate and place in appropriate positions within the company.

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leadership doctrine

The Nickerson Leadership Doctrine

Rarely do we analyze the belief systems that we hold near and dear.  Yet, as leaders, by truly recognizing and utilizing our belief systems, we can transform the way we approach our co-workers, our organizations and ourselves. Over our lifetimes, we collect a vast array of different experiences, which build our personal beliefs and assumptions.

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authentic leader

What It Means to Be an Authentic Leader & Why It Matters

We read a lot about how an effective leader is also an authentic leader.  But what does that mean, exactly, and why does authenticity matter?  Bill George, who pioneered the research on authentic leadership and wrote his seminal book on the subject in 2003, explains that over the past decade, authenticity has become the gold

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change champion

The Anatomy of a Change Champion

We know that change is a constant in our organizations, but it can be downright scary to experience.  Therefore, I encourage organizations which are experiencing change to identify a leader within the organization to be your change champion.   This individual can be a cheerleader, a role model, an encourager, and a teacher—all rolled into one.

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manage stress

How to Manage Stress in Your Life

The ability to manage stress is an ongoing challenge for many people.  A certain degree of stress is a normal part of living.  People adjust to life’s changes daily.  It seems when one stressful situation occurs, other stressors often follow!!  Sometimes it appears that stress is becoming a series of layers adding barriers that prevent

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transition from entrepreneur to CEO

Transition from Entrepreneur to CEO Using These 5 Tips

Making the transition from entrepreneur to CEO of your company can be a challenge.  When you start out, you are the business.  You were responsible for growing all aspects of your business.  Yet. before you can grow your business and embark on the transition from entrepreneur to a leader, you need a clear vision of

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